At Pot Hoks, we are committed to encouraging responsible gaming as a part of our dedication to customer care and social responsibility.
We believe it is our responsibility to guarantee your enjoyment of our platform while also being aware of the potential risks associated with PC gaming if not controlled.
To aid in ensuring a secure and pleasant gaming experience, we endorse responsible gaming and provide resources for players looking to effectively regulate their gaming behaviors.
Gaming should be an enjoyable activity. Follow these suggestions to assist you in regulating your gaming experience:
We promote responsible gaming by providing various features aimed at assisting you in maintaining control.
If you feel the urge to take a break or believe your gaming habits have reached a concerning level, you have the option to self-exclude from Pot Hoks by utilizing the features available in the "Profile" section of our website. You can select from the following choices:
These choices become active right away. If you can still log in to the platform later on, please inform us promptly via email.
During self-exclusion, you will be unable to access our platform. If you need your account history or other details, please reach out to customer support via email. Moreover, you will not receive any marketing communications from us while taking this action.
We recommend exploring equivalent exclusion measures on other gaming platforms and adapting your social media settings to steer clear of related content.
Pot Hoks reserves the right to implement permanent or temporary exclusions at our discretion if there is evidence indicating possible gaming-related concerns.
If you want to deactivate your account, kindly send a written request to our customer service team atpothoks.com. Pot Hoks retains the right to terminate accounts at our discretion, although all previous contractual obligations will be upheld.
If you do not possess an account but intend to opt-out from our platform, emailpothoks.comwith your complete name, address, email, and age. This exemption will be enforced right away and can only be canceled seven days following the submission of a written request.
You can check your gaming and transaction records through the "Game History" and "Transaction History" sections on the platform. If you need more details, please reach out to customer support.
If you or someone you know is dealing with gaming habits, please review the self-assessment questions below:
If you respond "yes" to several inquiries, you might be facing difficulties with gaming. Reach out to the support groups specified in Section 4 for advice and help.
If gaming has negatively affected you, consider contacting Computer Gaming Addicts Anonymous (CGAA) at[email protected]. Note that CGAA is an autonomous organization and not associated with Pot Hoks.
To guarantee online safety for children, we promote the utilization of parental controls and filtering software to block minors from viewing inappropriate content.